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FAQ

Q1: How to guarantee your after sales service?
A1: Strict inspection during production
A2: Recheck the products before shipment to ensure our packaging in good condition
A3: Track and receive feedback from our customer

Q2:If I only know the excavator model, but can not offer parts No., what should I do ?

A:If possible, you can send us pictures of old products, nameplate or the size for reference.

Q3:How can I do if there is something wrong with the items?

A:First of all , I have confidence in the quality of our products ,if you really found something wrong ,pls provide pictures for us and we will check. After it is confirmed, pls return to us , we will offer the correct item.

Q4: I want to know more information, what should I do?

A:Welcome talk with us online or leave a message. Besides, you can also contact us by Gmail.

We will reply to you within 24 hours on weekdays.

Q5:What is your main products ?

A:We are specialized in the excavator spare parts, such as control valve ,hydraulic pump, center rotary , travel motor, swing motor, cylider, hydraulic break seal kit and other repair kits. If you need other excavator parts, we also can supply as your requirements.

Q6: How can i pay the goods?

A: For the payment, we support the PayPal, Western Union, Money Gram, T/T in advance, L/C at sight, etc

Q7: Are you trading company or manufacturer?
A:We are trading company and we also have our own factory to produce seals.With more than 20 years of PU manufacturing experience.
Q8: What’s delivery time?
A: It usually takes about 1-2 working days for small order and 10-15 days for big order.

Guangzhou OUB Machinery Equipment Co.,Ltd since its inception in 2004, has been engaged in hydraulic seals business of excavators, loaders, bulldozers,breaking hammers and other seals have in-depth study. Through more than 15 years of efforts, OUB has accumulated a large number of domestic, imported excavators and broken hammer seal data, and for new products and new models of seals data constantly updated, finishing and perfect. After more than 10 years of practical inspection, product quality is stable and reliable, has accumulated rich experience and good reputation, with long-term cooperation at home and abroad friends and customers, "take care of the equipment,improve the efficiency and honesty" concept won the customers at home and abroad highly recognized and widely praised.
In the future, we will continue to maintain a rigorous scientific attitude, to maintain a professional, precise style of work, and strive to become the best supplier of Chinese seal repair kits, look forward to your cooperation!