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PACKING&SHIPPING

FAQ

Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q3. How about your delivery time?
A: Generally, it will take 7 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q5. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

After-sales service:
1. We will reply to your enquiry soon.
2. Professional staff will help you solve product problems.
3. We can design mold openings according to customer requirements.
4.We mainly produce polyurethane and rubber products.
5.100% quality control, 100% comprehensive inspection before packaging, to ensure zero defect.
6. We can provide you with OEM service with your own trademark.
7. Good after-sales service, if you have any questions, please contact me.
8. I look forward to your inquiry

Guangzhou OUB Machinery Equipment Co.,Ltd since its inception in 2004, has been engaged in hydraulic seals business of excavators, loaders, bulldozers,breaking hammers and other seals have in-depth study. Through more than 15 years of efforts, OUB has accumulated a large number of domestic, imported excavators and broken hammer seal data, and for new products and new models of seals data constantly updated, finishing and perfect. After more than 10 years of practical inspection, product quality is stable and reliable, has accumulated rich experience and good reputation, with long-term cooperation at home and abroad friends and customers, "take care of the equipment,improve the efficiency and honesty" concept won the customers at home and abroad highly recognized and widely praised.
In the future, we will continue to maintain a rigorous scientific attitude, to maintain a professional, precise style of work, and strive to become the best supplier of Chinese seal repair kits, look forward to your cooperation!